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Managed Backup Solution

Whether you need On-Premise backups, Cloud backups, or a hybrid of both, the GenX managed backup solution is tailored to meet your needs in Dubai and across the UAE. Our solution ensures meticulous management and monitoring, verifying each backup and replication job for successful completion. In the event of any incidents, prompt corrective actions are taken to maintain data integrity and availability.

Why work with GenX for your managed backup solution?

  • Our managed backup solution includes comprehensive monitoring and management of backups, along with monthly reporting and statistics to assist leadership in controlling spending.
  • Experience peace of mind knowing that all system backups are diligently completed as part of our managed backup solution.
  • Safeguard your entire infrastructure with backups covering both on-premise and virtual server environments.
  • Enable laptop users to securely back up data while on the go, thanks to cloud-based backup capabilities.
  • Rest assured with our integrated backup solution that ensures data integrity and availability across diverse operational scenarios.

Our onsite disaster recovery components and services cover all of your needs.

Never experience downtime or data loss with our premium solutions.

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    // See What’s Included in

    Our Managed Backup Solution Offering

    Managed Server Backup
    Our comprehensive backup solution ensures critical systems have both on-premise backup with optional cloud replication. It offers customizable incremental updates per backup job, minimizing data loss for critical systems. Key features include:

    * Complete server backup, including applications and configurations.
    * Inclusive of backup management, hardware, and software.
    * Swift server restoration capabilities. Detailed backup reporting and verification.
    * Fully managed service with proactive corrective actions.
    * Seamless monitoring and management of Cloud DR replication jobs.
    Desktop/Workstation Backup
    Our system ensures swift backup and restoration of user data, facilitating rapid deployment across extensive machine networks, thereby expediting recovery times. Data is seamlessly backed up to the cloud, enabling continuous backup for laptop users, even while traveling.

    Key features include comprehensive management of backups, inclusive of hardware and software. It encompasses backup reporting and verification, offering a fully managed service with proactive corrective measures. Data is securely stored in Microsoft Azure, with the capability to directly backup specific files from customer machines to the cloud.

    Managed Backup Benefits

    • Enjoy peace of mind with complete system backups assured.
    • No need for internal IT resources, reducing operational burden.
    • Cost control with all-inclusive hardware, software, and services.
    • Ensure safe and secure backup of servers and applications.
    • Local IT resources freed up for urgent tasks.
    • Meet aggressive Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).
    • Benefit from a consultative approach to backup setup, offering multiple methods for data backup and restoration.
    • Secure backup job replication to a remote cloud-based data center, with customizable location options.

    Complete Cloud Computing Consulting

    Cloud computing encompasses a wide range of services, and finding the right cloud consulting company is crucial. As a prominent leader in the industry, we pride ourselves on being a comprehensive solution provider for all your IT needs. Our expertise covers everything from designing and implementing to managing your entire cloud solution. Our services include:

    • Cloud strategy
    • Migration support
    • System implementation
    • In-depth assessments
    • Backup and disaster recovery
    • And more

    No matter your IT needs, our expert cloud computing consultants have you covered.

    // FAQ

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    Frequent Questions

    Does GenX provide on-site backup support?

    Indeed! With GenX Technologies' "Feet on the Street - Everywhere" service, we deliver on-site technical support for Managed Backup Solutions throughout the UAE and GCC region.

    Our committed field teams and extensive partnerships empower us to offer swift on-site assistance, guaranteeing efficient resolution of any network issues.

    This eradicates the necessity for sourcing local integrators or field technicians, offering you convenience and reassurance.

    How does your Managed backup solution help align with my business goals?

    GenX's Managed Backup Solution is crafted to harmonize your IT infrastructure with your overarching business objectives.

    Our team of committed executive and account support experts meticulously monitor and manage your network requirements.

    With various levels of account ownership and frequent touchpoints, we guarantee comprehensive oversight of every aspect of your network, enabling you to concentrate on your core business activities.

    Our all-encompassing end-to-end IT support and proficiency in hardware, software, data, processes, personnel, and strategy aid in streamlining IT planning and attaining synchronization between IT and business goals.

    What sets GenX’s Managed Backup Solution apart?

    GenX's Managed Backup Solution distinguishes itself through our unwavering dedication to assured service levels and customer satisfaction. We adhere to ITIL standards, utilize advanced BMC tools, and ensure our team holds HDI certifications.

    Our outstanding track record, highlighted by achievements such as winning the Pinnacle of Excellence award and maintaining above 97% customer satisfaction, underscores our commitment to delivering exceptional service.

    With a presence of on-site technicians across the UAE and GCC, formidable partnerships with industry leaders, and a team of over 100 IT experts, we possess the expertise and resources needed to effectively manage your network.