Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.

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411 University St, Seattle, USA

engitech@oceanthemes.net

+1 -800-456-478-23

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Managed IT Services

Put an End to IT Problems with The Top-Tier IT Services

Ensure that your critical IT projects are not hindered by the absence of in-house IT or project management resources.

 Advantages of GenX’s IT Services:

  • Put an end to excessive IT spending by opting for cost-effective IT deployment, break-fix solutions, and other configuration tasks that fit within your budget.
  • Say goodbye to the hassle of searching for and orienting local IT integrators. Instead, within 24 hours, we'll dispatch a skilled technician who comprehends your specific issue directly to your office.
  • Tailor your contract precisely to your needs, selecting only the IT consulting or services you require. Choose from short or long-term agreements covering projects, builds, and IT services.
  • Liberate your internal IT team to focus on revenue-generating projects by entrusting time-consuming ticket resolutions to our expert team.
  • Access round-the-clock IT helpdesk support every day of the year from the leading provider of managed IT services.
  • Enjoy the flexibility to customize your IT support contract according to your organization's unique requirements, whether short-term or long-term, project-specific, or comprehensive.
  • Ensure that your IT initiatives remain on track without exceeding your budget constraints.

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    Onsite and Remote Support 24/7

    Ensure swift resolution of critical IT issues with our onsite professionals in Dubai and across the UAE.

    In urgent situations, rely on our rapid response team to dispatch an IT services expert to your office in Dubai or anywhere in the UAE within hours.

    From quick installations to essential repairs and patches, our Dubai-based IT support technicians are skilled at keeping your business operations seamless and efficient throughout the UAE.

    // Secure Reliable Service Levels with Managed IT Services in Dubai and the UAE

    Ensure dependable IT support and service in Dubai and across the UAE with guaranteed service levels from our Managed IT Services.

    Rest assured with our satisfaction guarantee for IT services in Dubai and the UAE.

    We’re committed to meeting or exceeding your Service Level Agreement (SLA), ensuring minimal downtime, revenue loss, and crisis situations.

    Should we fall short, we’ll rectify the issue within 30 days, offering you peace of mind and uninterrupted business operations.

    As part of our Managed IT Services, benefit from a comprehensive threat protection solution, including Security Information and Event Management (SIEM), managed threat hunting, endpoint detection and response, and more.

    Experience hassle-free data protection with our fully managed backup and disaster recovery solution, tailored to your business needs. Our customizable recovery plans and remote health monitoring anticipate potential interruptions or failures, ensuring seamless operations for your business in Dubai and the UAE.

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    Multiple Levels of Dedicated Account and Executive Support

    Focus on revenue generation while we handle your cyber security needs in Dubai, UAE.

    Our dedicated Cyber Security Team will protect your business from downtime, cyber threats, and other IT risks, allowing you to focus on managing your business effectively.

    As a premier managed services provider, GenX’s team monitors your unique client requirements on multiple levels, leaving no room for oversight.

    Smaller accounts benefit from Dedicated Account Managers and Service Delivery Managers, while larger ones receive regular executive-level touchpoints, escalations, and optional outsourcing services as necessary.

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    // our clients

    We are Trusted
    15+ Countries Worldwide

    Financial industry
    Financial industry
    Business Relationship Manager
    “We sincerely appreciate the trust and dedication that has come from the GenX team around our technical demands and do not hesitate in recommending them to anyone needing an IT service partner.”

    SoftTech
    SoftTech
    Manager of Company
    “We have found GenX’s knowledge and customer service to be outstanding and appreciate that they are always there for us when the need arises. We highly recommend GenX Technologies for any IT service needs!”